Objectives

The course aims at providing participants with a system of general knowledge, applicable tools and experience in modern human resource management. Participants will develop their skills in building up and implementing systems of effective HR policies and activities to support the process of implementing the organizational objectives.

Specifically , after the course participants will:
* Have an overall awareness of the roles of HR officer in an organization;
* Define clearly responsibilities and tasks of a proactive and effective HR officer in an organization;

* Develop necessary skills and viewpoints for an HR officer to implement his/her tasks.
* Practice tools and specific techniques to develop and operate major HR systems and policies in an organization such as job analysis, building compensation systems, HR recruitment and training.

Target Audience

HR professionals with at least 1 year experience in human resources management area or middle

management in an organization.

Course Content

This course will be conducted in 6 sessions, with the following major topics
* Overview of HR profession, roles and tasks of an effective HR officer
Necessary skills and points of view of an effective HR officer
* Job Analysis
* Recruitments skills
* Developing compensation systems
* Training and development
* Performance management and appraisal

Session 1: Overview of HR profession, role and tasks of an effective HR officer
– Nature and approaches in managing human resources
– Differences between personnel (administrative) management and HR management and development
– New roles of an HR officer in an organization
– Responsibilities and tasks of an effective HR officer
– Differences in responsibilities of a line manager and an HR officer in HR management
Necessary skills and points of view of an effective HR officer – communication skills
– Reactive vs. proactive HR officer
– Necessary competencies for an HR officer to fulfill his/her roles: models and experiences of successful companies
– HR officer – an internal consultant
– Appropriate points of view by an effective HR officer
– Communication skills

Session 2: Job analysis
– Benefits and practices of job analysis
– Steps in job analysis
– Tools used in job analysis
– Components of a Job Description (JD) and Job Specification (JS)
– How to develop a good JD
– Challenges in the process of analyzing jobs

Session 3: Recruitment skills
– Required skills for effective recruitment:
– Screening skills
– Interviewing skills
– Making hiring decisions

Session 4: Developing compensation systems
– Different points of view on compensation
– Strategic choices on compensation policies
– Objectives and principles of a compensation system

Session 5: Training and development
– Training and development in Vietnamese organizations
– Tasks of a training manager in an organization
– Adult learning principles and training process management
– Human resources training and development strategy
– Methods and tools for training needs analysis
– Planning and implementing training programs
– Training methodologies in businesses
– Post training evaluation
– Managing career paths and personal career development plans

Session 6: Performance management and appraisal
– The importance of performance management
– The relationships between performance appraisal and other areas of HRM in businesses
– Developing an effective performance appraisal system
– Establishing an appropriate appraisal process
– Developing appraisal forms and reporting forms

Trainers

Ms. Nguyen Thi Nam Phuong, OCD Senior HRM Consultant

Mr. Tang Van Khanh, OCD Executive Director

Contact:

INPRO Business Training Center
18 Yet Kieu, Hoan Kiem, Ha Noi

Website: www.inpro.vn